Laboratory Services

About Laboratory Services

The Laboratory Department analyzes patient specimens to support diagnosis, treatment decisions, disease monitoring, and health screening. Laboratory professionals receive, process, test, validate, and report specimens using approved procedures and quality-control practices.

The department works with clinicians across outpatient, inpatient, emergency, and specialist services to provide clear and timely diagnostic information.

Testing Services

• Hematology testing
• Clinical chemistry testing
• Microbiology investigations
• Immunology and serology testing
• Parasitology testing
• Specimen processing and registration
• Routine and specialist diagnostic testing
• Treatment and disease-monitoring tests
• Clinical screening investigations
• Molecular diagnostic testing where available

Quality and Reliability

Laboratory equipment is maintained and checked according to operational requirements. Testing processes include calibration, quality control, result review, and documented reporting to support reliable results.

The department participates in appropriate quality-assurance activities and maintains specimen traceability from receipt through result reporting.

Biosafety and Confidentiality

Staff follow biosafety, infection-prevention, and waste-management procedures when handling patient specimens. Laboratory information and test results are managed confidentially and released through authorized clinical channels.

Information for Patients

Preparation varies by test. Some investigations require fasting, timed collection, or temporary changes to medication under a clinician's direction. Follow the instructions given with your laboratory request and tell staff about medications or supplements that could affect testing.

Correct patient information and properly collected specimens help prevent delays and the need for repeat testing.

Frequently Asked Questions

Do I need to prepare before a laboratory test?

Preparation depends on the requested test. Follow the instructions from your clinician, laboratory team, or blood-collection staff.

How long do laboratory results take?

Turnaround time varies according to the test and whether additional analysis is required. The laboratory or requesting clinician can provide more specific guidance.

Who explains my results?

Your treating clinician interprets laboratory results alongside your symptoms, medical history, examination, and other investigations.

Why might a specimen need to be collected again?

A repeat specimen may be needed if identification is incomplete, the sample volume is insufficient, or specimen quality does not meet the requirements of the test.