Ambulance Service

About the Ambulance Service

The Ambulance Service provides emergency transportation and coordinated patient transfers between locations and healthcare facilities. The team works with the Emergency Department and other clinical units to support safe, timely transfer according to each patient's condition.

Ambulance support is available 24 hours a day for emergencies, accidents, and medically arranged transfers.

Our Services

• Emergency patient transportation
• Accident and trauma response
• Transfers between healthcare facilities
• Pre-hospital assessment and basic emergency support
• Coordination with the receiving clinical team
• Transport for patients who require medical supervision
• Support for urgent hospital referrals

Ambulance Equipment

Ambulance resources include essential equipment for transportation and basic patient support, such as:

• Oxygen supply
• Patient stretcher
• Basic emergency equipment
• Communication equipment
• Supplies for safe patient transfer

The support available during transport depends on the patient's needs, the responding team, and the ambulance assigned.

Requesting an Ambulance

When requesting emergency transportation, provide the patient's location, a clear description of the condition, a contact telephone number, and any access information that may help the team reach the patient.

Follow instructions from the emergency coordinator while waiting. If the patient's condition changes, report the change immediately.

Preparing for a Patient Transfer

For an arranged transfer, have the patient's identification, referral information, medical records, medication list, and essential personal items ready where possible. The clinical team will advise whether a family member may travel with the patient.

Frequently Asked Questions

Is the ambulance service available at all times?

Yes. Ambulance support is available 24 hours a day, including weekends and public holidays.

Can the ambulance transfer a patient to another healthcare facility?

Yes. Inter-facility transfers can be coordinated when a patient needs continued care at another facility.

Is medical support provided during transport?

The responding team can provide basic pre-hospital support and monitoring appropriate to the assigned ambulance and the patient's condition.

What information should I provide when calling?

Provide the exact location, the patient's condition, your contact number, and any landmarks or access details that could help the team respond.